1. No Airline Affiliation

flights assistants is an independent company and is not affiliated with, endorsed by, sponsored by, or in any way officially connected to any airline, airline brand, airline group, airline alliance, airport, or travel brand, including but not limited to American Airlines, Delta Air Lines, United Airlines, Southwest Airlines, Alaska Airlines, JetBlue, Spirit Airlines, Frontier Airlines, or any other domestic or international carrier.

All airline names, logos, trademarks, and service marks referenced on this website are the property of their respective owners and are used solely for descriptive and identification purposes. Use of any such name does not imply any relationship or endorsement.

2. Third-Party Marketing Company

Flight Tour operates exclusively as a third-party, performance-based digital marketing company. Our function is to operate online advertising campaigns (including but not limited to Google Search Ads) and route consumer telephone inquiries to independently operated, ARC-certified travel agent call centers in the United States. We do not:

• Issue airline tickets or booking confirmations
• Hold ARC (Airlines Reporting Corporation) or IATA accreditation ourselves
• Employ travel agents or booking staff
• Guarantee prices, availability, or fare lock-in
• Process payments directly

3. ARC-Certified Call Centers

When you call the number displayed on this website (+1 (888) 872-1042), your call will be connected to an independently owned and operated call center that holds accreditation from the Airlines Reporting Corporation (ARC). ARC-certified agents are authorized to issue airline tickets on behalf of participating carriers. flights assistants does not control the operations, staffing, policies, or booking systems of these call centers.

4. Pricing & Rate Disclaimers

Any airfare prices, fare ranges, or rate references displayed on this website are estimates only. Actual fares are determined at the time of booking and are subject to:

• Seat and flight availability
• Applicable taxes, fees, and carrier surcharges
• Fare class restrictions and blackout dates
• Changes in carrier pricing without notice
• Booking class eligibility

We make no guarantees regarding the availability of any rate at the time of your call. The terms "exclusive rates" and "unpublished rates" refer to negotiated or consolidated fares that may be accessible to ARC-certified agents through their booking systems, which may not be publicly listed on consumer booking platforms. These rates are subject to the same availability limitations as all airfares.

We do not claim any specific percentage discount, price-match guarantee, or lowest-price commitment of any kind.

5. FTC Material Connection Disclosure

In accordance with the Federal Trade Commission's guidelines on endorsements and testimonials (16 C.F.R. Part 255), flights assistants discloses that we receive financial compensation (a material connection) when consumers call our phone number and a booking transaction occurs with our ARC-certified call center partners. This compensation may influence the information we present and the call centers to which we route consumers.

6. No Warranties

This website and its content are provided "as is" without any representations or warranties, express or implied. flights assistants makes no warranties that the information on this site is accurate, complete, or current. We reserve the right to update, modify, or remove any content at any time without notice.

7. Limitation of Liability

To the maximum extent permitted by applicable law, flights assistants shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website, reliance on information presented herein, or any transaction conducted with our ARC-certified call center partners.

8. Governing Law

This Disclaimer is governed by the laws of the United States and applicable state law. Any disputes arising from this Disclaimer or your use of our services shall be resolved in accordance with applicable federal and state law.

Last Updated: January 1, 2025. If you have questions about this Disclaimer, please contact us.

1. Who We Are

flights assistants ("we," "us," "our") is an independent, third-party performance marketing company. We operate this website and the phone number +1 (888) 872-1042 to connect consumers with ARC-certified travel agent call centers in the United States. We are not an airline, travel agency, or booking platform.

2. Information We Collect

Information You Provide

• Contact information submitted via our website forms (name, email address, phone number, message content)
• Travel preferences or inquiry details you share

Information Collected Automatically

• Device & Browser Data: IP address, browser type and version, operating system, device type
• Usage Data: Pages visited, time spent, referring URLs, click behavior, session duration
• Cookies & Tracking Technologies: See Section 6 for full details
• Call Data: When you call our number, the call may be recorded for quality assurance; call metadata (time, duration, originating number) may be shared with our call center partners

3. How We Use Your Information

We use collected information for the following purposes:

• To connect your call with an ARC-certified travel agent call center
• To respond to contact form inquiries
• To operate, maintain, and improve our website and advertising campaigns
• To measure advertising effectiveness and campaign performance
• To comply with legal obligations
• To detect and prevent fraud or abuse
• To analyze usage trends and optimize user experience

4. Information Sharing & Disclosure

We share information in the following circumstances:

• ARC-Certified Call Centers: When you call, relevant call data is shared with our call center partners to facilitate your travel inquiry and booking
• Advertising Platforms: Aggregated, anonymized analytics data is shared with advertising platforms (including Google) for campaign optimization — see Section 6
• Service Providers: We engage third-party vendors for website hosting, analytics, and call tracking — these parties are contractually prohibited from using your data for independent purposes
• Legal Requirements: We may disclose data if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as a business asset

We do not sell your personal information to third parties for their own independent marketing purposes.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Policy or as required by law. Contact form submissions are retained for up to 12 months. Call records are retained according to our call center partners' policies. Website analytics data may be retained for up to 26 months in aggregated form.

6. Cookies, Google Ads & Tracking Technologies

Cookies We Use

Our website uses the following categories of cookies:

• Essential Cookies: Required for basic website functionality. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Advertising Cookies: Used to measure ad campaign effectiveness and enable remarketing.

Google Ads & Google Analytics

We use Google Ads (formerly Google AdWords) to run search advertising campaigns. By using our website, you may be subject to Google's advertising cookies, which enable:

• Conversion tracking (measuring when a call or form submission results from a Google ad click)
• Remarketing audiences (serving ads to previous visitors across the Google Display Network)
• Google Analytics audience segmentation

Google's data practices are governed by Google's Privacy Policy. You can opt out of Google personalized advertising at adssettings.google.com.

Other Third-Party Tracking

We may use call tracking platforms (such as CallRail or similar) to attribute phone calls to advertising campaigns. These platforms may collect call metadata. We may also use session recording or heatmap tools for UX optimization.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell personal information. We do share data with advertising platforms for cross-context behavioral advertising — you may opt out by contacting us
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at privacy@flightsassistants.com or call +1 (888) 872-1042. We will respond within 45 days as required by law.

8. Do Not Track (DNT)

Our website does not currently respond to browser "Do Not Track" signals. You may opt out of interest-based advertising through the Digital Advertising Alliance's opt-out tool at optout.aboutads.info.

9. Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will promptly delete it. If you believe we have inadvertently collected information about a child, please contact us immediately.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security and are not responsible for unauthorized access to data beyond our reasonable control.

11. Changes to This Policy

We may update this Privacy Policy at any time. We will post the revised policy with a new "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy. For material changes, we will make reasonable efforts to notify users.

12. Contact Us

For privacy-related questions, requests, or complaints, contact us at:

flights assistants — Privacy Office
Email: privacy@flightsassistants.com
Phone: +1 (888) 872-1042

Last Updated: January 1, 2025.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the flights assistants website and telephone service operated by flights assistants ("Company," "we," "us"). By accessing our website or calling our phone number, you agree to these Terms and our Privacy Policy. These Terms constitute a legally binding agreement.

2. Description of Service

flights assistants is a third-party performance marketing company. Our service consists of operating digital advertising campaigns and routing consumer telephone inquiries to ARC-certified travel agent call centers in the United States. We do not provide travel agency services, issue tickets, or process bookings. All booking services are provided by independent, ARC-accredited call center partners.

3. No Agency Relationship

Nothing in these Terms or your use of our service creates any agency, partnership, joint venture, or employment relationship between you and flights assistants. Our call center partners operate independently and are solely responsible for the travel services they provide.

4. Pricing & Booking Terms

• All prices displayed on this website are estimates only and are subject to change without notice
• Actual fares are determined at time of booking and depend on availability, taxes, fees, and carrier pricing
• flights assistants does not guarantee the availability of any specific fare or rate
• References to "exclusive rates" or "unpublished rates" describe consolidated fares that may be accessible to ARC-certified agents — availability is not guaranteed
• No percentage discount, price-match guarantee, or lowest-price commitment is made of any kind
• Booking terms, cancellation policies, and fees are determined by the call center and/or carrier at time of booking

5. Call Recording

Calls to +1 (888) 872-1042 may be recorded for quality assurance and training purposes. By calling, you consent to such recording. Applicable state laws may require additional disclosures by our call center partners, who are responsible for ensuring compliance in their jurisdictions.

6. User Responsibilities

You agree to:

• Provide accurate and complete information when using our service
• Use our website and services only for lawful purposes
• Not engage in any activity that disrupts or interferes with our services
• Not attempt to collect personal information of other users
• Not use automated tools, bots, or scripts to access our website

7. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of flights assistants or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission. Third-party trademarks are the property of their respective owners.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. flights assistants does not endorse, control, or take responsibility for the content or practices of any third-party websites. Your use of linked sites is at your own risk.

9. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, flights assistants SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATING TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED $100.

11. Indemnification

You agree to indemnify, defend, and hold harmless flights assistants and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of our services or violation of these Terms.

12. FTC Compliance & Material Connection

flights assistants receives financial compensation when consumers call our number and a booking transaction occurs with one of our ARC-certified call center partners. This material connection is disclosed prominently throughout our website in compliance with FTC guidelines (16 C.F.R. Part 255).

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States and applicable state law, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction. You waive your right to participate in class action proceedings.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted with a new effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.

15. Contact

For questions about these Terms, contact us at legal@flightsassistants.com or +1 (888) 872-1042.

Last Updated: January 1, 2025.